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Introduction:

At Shiny Smile Veneers we respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit this website (our "Website") and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies to information we collect:

• On this Website.
• In e-mail, text and other electronic messages between you and this Website.
• Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected:

• Offline or through any other means, including on any other website operated by Shiny Smile Veneers or any third party (including our affiliates and subsidiaries); or
• any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Disclosure of Your Information:

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect, or you provide, as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all the Company's assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by the Company about our Website users is among the assets transferred.
• To third parties to market their products or services to you if you have consented to these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Data Security:

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

You consent to the use of your personal information by shinysmileveneers.com and/or its third-party affiliates in accordance with the terms of and for the purposes set forth in the Privacy Policy and the terms of our third-party affiliates' privacy policies. To the extent permitted by law, shinysmileveneers.com makes no representation or warranty with regard to the sufficiency of the security measures used for data handling and storage. Shinysmileveneers.com will not be responsible for any actual or consequential damages that result from a lapse in compliance with the Privacy Policy because of a security breach or technical malfunction. You confirm that you have read our Privacy Policy, the terms of which are incorporated herein, and agree that the terms of such policy are reasonable and satisfactory to you.

Accounts, Communications, Security, Passwords

You may register to utilize this site by completing the specified registration process and providing us with current, complete, and accurate information as requested by the online registration form. You agree that it is your responsibility to maintain the currency, completeness and accuracy of your registration data, including but not limited to: a valid email address. You further agree to accept any and all communications exclusively online – electronically and that Shiny Smile Veneers is not responsible for messages returned to us as "undeliverable". Any loss caused by your failure to do so is your responsibility. It is entirely your responsibility to maintain the confidentiality of your account. You agree to notify shinysmileveneers.com immediately of any unauthorized use of your account. Shinysmileveneers.com is not liable for any loss that you may incur as a result of someone else using your account, either with or without your knowledge.

Data Collection

We partner with Rakuten Advertising, who may collect personal information when you interact with our site. The collection and use of this information is subject to the privacy policy located here:

https://rakutenadvertising.com/legal-notices/services-privacy-policy/

Changes to Our Privacy Policy:

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by e-mail to the e-mail address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information:

To ask questions or comment about this privacy policy and our privacy practices, contact via our Contact Us link.

OVERVIEW:

This website is operated by Shiny Smile Veneers and is subject to United States copyright and trademark laws. Throughout the site, the terms "we", "us" and "our" refer to Shiny Smile Veneers. Shiny Smile Veneers offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing any product from us, you acknowledge and agree to our "Service" and agree to be bound by the following terms and conditions ("Terms of Service" or "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy, available to view on our website.

MOBILE MESSAGING TERMS AND DISCLOSURES

By entering your number at checkout, you agree to receive mobile messages, Message frequency disclosure, 'Text HELP for help', 'Text STOP to cancel', Message pricing disclosure and carrier disclosure 'Carriers are not liable for delayed or undelivered messages'.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. Should we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number which was provided to us at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

METHOD OF PAYMENT AND PAYMENT PLANS

Payments shall be made to Shiny Smile Veneers per our Payment Plan.

The Owing Party agrees to the payment plan chosen on the website, www.shinysmileveneers.com.

The Owing Party agrees to make the payments to Shiny Smile Veneers associated with the date the Payment Plan was chosen, and the initial payment was made.

Thus, payments are taken monthly as scheduled regardless of which stage the Owing party is from receiving the impression kit.

The Owing Party will not receive their finished Shiny Smile Veneers appliance before at least making the first installment and is not behind any of their scheduled payments.

After seven (7) days of not paying the total amount, Shiny Smile Veneers will notify the credit card bureaus; this might significantly harm the customer's credit score. If the owning party fails to complete the payment within thirty (30) days, the owning party will be sent to a collection agency.

Disputing any payments does not release the customer from their financial obligations against Shiny Smile Veneers for the product used/ received. This will immediately be reported to the credit card bureaus, which can negatively impact the customers' credit scores.

RETURN/REFUND POLICY

If the order is still within the first 14 days the customer can receive a refund, however, please note that the refund will be issued with the below conditions:

1. If the customer didn't use or open the impression kit yet within 14 days from the date the order was placed the customer can receive a refund minus the shipping fees after shipping the kit back at customer's own expense.

2. If the impression kit was opened or used within 14 days from the date the order was placed, the customer could still receive a fund minus $90 as processing fees plus the cost of any impression kit or extra supplies kit that was used, even if it was sent for free, the cost of each impression kit is $22 and extra supplies kit is $15.

3. Refunds will only be issued to the original card through which the purchase was made from.

* For international orders any shipping fees paid will not be refundable and any extra shipments sent will be subject to extra deductions depending on the shipping cost.

Shiny Smile Veneers will not accept any refund request due to the failure in making a good impression as it is the customer's responsibility to supply us with a good impression. The process of having a new stunning smile requires some patience and some of our customers have to repeat their impressions once or twice.

Shiny Smile Veneers will not accept returns or refunds of our Shiny Smile Veneers as every set of veneers are custom made for each client. If the client is not satisfied, Shiny Smile Veneers is willing to redo or remake their veneers up to three times at no cost to the client.

USING OUR PRODUCTS

When you first start using our veneers you might start noticing the following:

1. Pressure on your teeth and or some pain.
2. A lisp while talking.
3. A general feeling that your teeth are bigger.
4. Discomfort in your tongue and lips.
5. The saliva goes between your veneers and your teeth.

All of the above is considered normal and it is not a defect in your veneers and you cannot claim any refund if this is one of your complaints because normally as with any other new dental appliance, it can take some time for your body to get used to it. From our experience, it can take anywhere to get used to the product.

POSSIBLE COMPLICATIONS

Snap on veneers are one of the safest cosmetic dental procedures.

However, you need to consider the condition of your natural teeth before wearing the veneers.

If your teeth are not in good condition, then deterioration will occur faster.

If you have healthy teeth and you don't clean your teeth and veneers, then caries and/or staining may occur.

Staining can occur after drinking coffee,tea, soft drinks etc. so cleaning the veneers and brushing your teeth on a daily basis is required to avoid staining and/or tooth decay.

Any one who chooses to wear the Snap on veneers agree to assume the following risks:

Chipping, breaking or loosening of the teeth during the impression-making process and/or during future placement/removal of the Snap-on veneers.

Tooth Loss during the impression-making process and/or during future placement/removal of the Snap-on veneers.

Tooth Decay may occur due to lack of dental treatment, while masking the decay by wearing the veneers.

Periodontal (Gum) status may deteriorate due to lack of good oral hygiene, regular cleaning and dental examinations.

Veneers might cause bleeding in the tongue, gums and the floor of the mouth.

We always advise our customers to consult with their dentist before going through with any dental cosmetic procedure, including the Snap-on veneers, since the veneers are not a replacement for your dental treatment or pathology.

We highly recommend anyone who has or suspects having any type of pathology to consult with their dentist before proceeding with our veneers.

By placing the order, you understand and take full responsibility for proceeding with Snap on veneers and release us from liability.

UTILIZING VENEERS IS NOT AN EXCUSE TO AVOID PROPER AND REGULAR DENTAL HYGENE AND ROUTINE DENTAL CHECK-UPS.

By placing the order, you understand and take full responsibility for proceeding with Snap-on veneers and release us from liability.

REMAKES AND REPLACEMENTS

Since our Shiny Smile Veneers are custom-made it can take more than one try to make it perfect to your liking and the same goes for any other custom dental appliance even if you do it at the dentist office,

We strongly advise any customer who expects nothing but a perfect veneer from the first try and can't accept the fact that it might need some refinements or adjustments to not purchase any custom-made dental product including ours.

If the client is not satisfied, Shiny Smile Veneers is willing to redo or remake their veneers up to three times at no cost to the client.

Shiny Smile Veneers will not accept any refund or return of any finished appliance due to the fact that we invest, a lot of time, effort, materials, and labor to to deliver a finished set of veneers.

FAILED IMPRESSIONS

The impression step is the most important step in the process of the veneers manufacturing, without having a good impressions we can't deliver a perfect fitting veneer.

Shiny Smile Veneers offers a lot of assistance when it comes to helping our customers in the impression step, this assistance includes written instructions on our website, written instructions in the impression kit that we send to our customers, a detailed video of the whole impression step and a free live video chat service to guide our customers step by step how to do a good impression.

Although we do our best to guide you in making a good impression it is your own responsibility to follow the instructions and supply us with a good impression that we will be able to use in the manufacturing of your clip-on veneers.

Shiny Smile Veneers will not accept any refund request due to the failure in making a good impression, The process of having a new stunning smile requires some patience and some of our customers have to repeat their impressions once or twice.

3 YEARS BASIC WARRANTY (Effective November 1, 2024)

This warranty covers your snap-on veneers against:

1. Fractures or cracks in the product due to manufacturing defects
2. Staining

This warranty doesn't cover, fractures or cracks due to misuse or negligence.

This warranty covers only one full replacement.

EXTENDED WARRANTY (Effective February 2022)

This extended warranty covers your veneers against any accidental fracture, damage, or loss for three free remakes up to an extra 15 months.

OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

IN NO EVENT SHALL SHINY SMILE VENEERS, OUR DIRECTORS, OFFICERS, REPRESENTATIVES, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, INCLUDING, WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST EARNINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICE OR ANY PRODUCTS PROCURED USING THE SERVICE, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICE OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICE OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICE, EVEN IF ADVISED OF THEIR POSSIBILITY. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. IN NO EVENT SHALL THE LIABILITY IMPOSED ON SHINY SMILE VENEERS BE GREATER THAN THE AMOUNT THAT THE PURCHASER PAID FOR THE PRODUCT.

INDEMNIFICATION

YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS SHINY SMILE VENEERS AND OUR PARENT, SUBSIDIARIES, AFFILIATES, PARTNERS, OFFICERS, DIRECTORS, AGENTS, CONTRACTORS, LICENSORS, SERVICE PROVIDERS, SUBCONTRACTORS, SUPPLIERS, INTERNS AND EMPLOYEES, HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING REASONABLE ATTORNEYS' FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF YOUR BREACH OF THESE TERMS OF SERVICE OR THE DOCUMENTS THEY INCORPORATE BY REFERENCE, OR YOUR VIOLATION OF ANY LAW OR THE RIGHTS OF A THIRD PARTY.

SEVERABILITY

Should any provision of these Terms of Service be determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions which shall survive in full force and effect.

TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

NON WAIVER ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Texas with venue for any legal proceeding in Houston, Harris County, Texas.

WAIVER OF JURY TRIAL AND ARBITRATION AGREEMENT

PURCHASER HEREBY KNOWINGLY AND VOLUNTARILY WAIVES ANY RIGHT TO A JURY TRIAL AND CONSENTS TO ARBITRATION OF ANY CLAIM OR DISPUTE ARISING FROM THE PURCHASE OF THE PRODUCT.

Purchaser hereby agrees to arbitration of any claim or dispute arising out of the use or purchase of the Product and agrees to binding arbitration before the American Arbitration Association ("AAA") according to the Consumer Arbitration Rules of the AAA. The arbitration will be conducted by a Sole Arbitrator chosen mutually by the Parties. If the Parties cannot agree on the selection of the Sole Arbitrator, the AAA will select the Sole Arbitrator. The arbitration will be conducted in Harris County, Texas. The costs of the arbitration will be shared equally among the Parties.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@shinysmileveneers.com.

For billing inquiries: billing@shinysmileveneers.com

Shipping Costs

Shipping is free for US customers, free for Canada and $100 for Europe.

Our free shipping to Canada only includes the shipping of the impression kit and final veneers, our Canadian customers will have to ship their teeth impressions back to us on their own expense. our European customers will also have to ship to us their teeth impressions on their own expense.

Shipping Methods and Delivery Times

We ship orders Monday – Saturday. Please allow 3-5 days for transit within the US, 5-7 days internationally.

Return/Refund Policy

Shiny Smile Veneers offers no returns or refund of our Shiny Smile Veneers as every set of veneers are custom made for each client. If the client is not satisfied, Shiny Smile Veneers is willing to redo or remake their veneers up to three times at no cost to the client.

Cancellation Policy

You can attempt to cancel your order prior to it being shipped by clicking on the contact email below. Please note, we can not guarantee order cancellations will be processed if received near the time of shipment. If it is too late to cancel your order, you will need to follow our standard return process.

General Support

• Questions About Your Order
• Product Questions
• Technical Support
• Returns
• Anything else product or order-related

Please contact Shiny Smile Veneers directly at:

• info@shinysmileveneers.com
• Shiny Smile Veneers
  1110 commerce dr, 300, richardson, TX, US, 75081
• +1 281 201 5552

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